Knowledgebase
How to Order a RentPrep Background Check
Below are step-by-step instructions on how to order a RentPrep Background Check. Key information wil...
How to Order a TransUnion Full Credit Report with RentPrep
Below are step-by-step instructions on how to order a TransUnion Full Credit report through RentPrep...
How Long Does it Take to Complete a Tenant Background Check?
This is dependent on which report you order:
Our RentPrep Background Check tenant screening reports...
What Happens After I Place a TransUnion Full Credit Report Order?
The first thing you should receive is an email confirming that your order has been placed.
Now the ...
How Should I Deny a Tenant Applicant?
If you're denying your tenant because of the screening report, you must let them know by law.
You u...
How To Read A RentPrep Credit Decision Report
Below is a sample credit check.
If you order a credit check, you get to pick a star rating (0-5 Sta...
Do I Need Separate Emails for Each Applicant with a TransUnion Full Credit Report?
Yes, you will need a separate email address for every applicant that you plan to order a TransUnion ...
Tenant Applicant Did Not Provide SSN (Social Security Number)
If your tenant refuses to provide their social security number, you can order the RentPrep Backgroun...
How to Log In to RentPrep to View Reports
If you're looking to access the RentPrep member's area to view background checks you can log in with...
Eviction Record Shows $0?
An initial eviction is filed with a zero ($0) dollar balance because the monetary value of the judgm...
Have a Tenant Background Check Question?
Please provide your name and email address to be connected with a live RentPrep Background Screener