If you're denying your tenant because of the screening report, you must let them know by law.
You use an adverse action letter to do this. If you need a copy of an Adverse Action Letter, please contact our screening department, and we will be happy to provide you with one! You can contact us via phone (888-877-8501), email (screening@rentprep,com), or by our LiveChat feature.
Make sure you're using an adverse action letter that is connected with the correct service.
For instance, you should not use a RentPrep (Fidelis Screening) form when using a different screening service.
Just make sure the contact information on the letter lines up with the company you had run the report.
Adverse actions are also a great way to direct a denied applicant to us (the screening company) so the landlord can focus on finding another qualified applicant instead of spending time inefficiently.