Home > RentPrep Screening > TransUnion Full Credit Report > Issues That Can Affect TransUnion Orders > What if the Renter Did Not Get the Email to Begin the TransUnion Full Credit Report?

What if the Renter Did Not Get the Email to Begin the TransUnion Full Credit Report?

For TransUnion Full Credit Report orders processed through RentPrep, the landlord can resend the invitation to the tenant applicant from their member's dashboard.

To resend the email invitation:

  1. Log In to your RentPrep Account : https://screen.rentprep.com/account/login
  2. Click "Orders" from the left-hand menu
  3. Select the order in question
  4. Click the "View Order Details" button
  5. Click "Resend Invitations" in the right hand menu

Step 4 - View orders Detail inside of your Order

 

Step 5 - Resend Application