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What is the Income Verification Report?
The Income Verification service powered by PayScore is a report that includes...
Home -> Enterprise Screening -> Additional Searches -> Income Verification
Where Can I Get the RentPrep Rental Application?
We have a free rental application that you can download here: https://www.re...
Home -> FAQ's
Do I Need To Send Documents Each Time I Place An Order?
You are not required to upload documents each time you place an order with us...
Home -> RentPrep Screening -> RentPrep Background Check
How to Add the Credit Search to Your Package
If you are interested in adding a full credit report to your package you can ...
Home -> Enterprise Screening -> Screening Report Questions -> Credit Section
Does the income verification request/report expire?
The income verification email request will expire after 14 days from when the...
Home -> Enterprise Screening -> Additional Searches -> Income Verification -> Common Income Verification Questions
Income Verification Report is Still Pending
If we share that the income verification report is still pending, our client ...
Home -> Enterprise Screening -> General Questions -> Turnaround Time -> Why is my report still pending?
Can I screen someone without an SSN?
No, we require an SSN to be provided to run the report. Without the SSN we ca...
Home -> Enterprise Screening -> General Questions
Do I Have to Use RentPrep's Rental Application or Can I Use my Own?
You are not required to use our rental application. You just need one that h...
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What Documents Do I Need To Send You In Order To Receive The Credit Decision Report?
The Credentialing process requires three verification documents from the end ...
Home -> RentPrep Screening -> Add-Ons -> Credit Decision Report
Where Can I Find the Landlord Form Bundle?
The form bundle is not available within your RentPrep account; however, we ar...
Home -> FAQ's
What if my applicant is uncomfortable providing their banking information? Can they supply pay stubs instead?
This income verification can only be completed by the applicant by directly c...
Home -> Enterprise Screening -> Additional Searches -> Income Verification -> Common Income Verification Questions
Why Do I Have to Submit Documents to Order a Credit Decision Report?
In order to run our Credit Decision Reports through TransUnion, it is require...
Home -> RentPrep Screening -> Add-Ons -> Credit Decision Report
Do I See an Actual FICO Score on my Credit Decision Report?
A Credit Decision Report Doesn't Show The Specific Credit Score If you order...
Home -> RentPrep Screening -> Add-Ons -> Credit Decision Report
Judgments/Liens - What’s Included?
Did you know in 2017 judgments and liens were removed from credit reports? As...
Home -> RentPrep Screening -> Add-Ons -> Judgments/Liens
How much income data will I see?
Income report provides up to one year of income data per applicant. Most bank...
Home -> Enterprise Screening -> Additional Searches -> Income Verification -> Common Income Verification Questions
QuickVerify
QuickVerify is our process to perform Residence and Employment Verifications....
Home -> Enterprise Screening -> Additional Searches
Why is the TransUnion Full Credit Report/Income Verification Expired?
Due to the sensitive financial information that is contained in both the Tran...
Home -> RentPrep Screening
How Should I Deny a Tenant Applicant?
If you're denying your tenant because of the screening report, you must let t...
Home -> FAQ's
Is my Information Secure? Will RentPrep Sell my Data?
We will never share or sell your information to a third party. We implement a...
Home -> Questions About RentPrep
What if my applicant is having trouble connecting their information?
If your applicant is having any issues connecting their bank accounts they ca...
Home -> Enterprise Screening -> Additional Searches -> Income Verification -> Common Income Verification Questions
Waiting on Documents We Have Requested
When a screener is starting to process an order, they may come across informa...
Home -> Enterprise Screening -> General Questions -> Turnaround Time -> Why is my report still pending?
I See RentPrep and Fidelis Screening Solutions, Why the Two Names?
The video on our about us page (http://www.rentprep.com/about/) covers this i...
Home -> Questions About RentPrep
Do I Need the Tenant's Permission to Run a Background Check?
Yes, you will need the tenant's permission with a signed consent form run a b...
Home -> FAQ's
How secure is the website?
Payscore's system was designed to maintain privacy and security. The online i...
Home -> Enterprise Screening -> Additional Searches -> Income Verification -> Common Income Verification Questions
Can clients adjust their product configurations after they sign up?
Yes, if our clients would like to adjust their product configuration they can...
Home -> Enterprise Screening -> General Questions
Is there a cost for multiple users on an Enterprise account?
There is no cost to add multiple users on an Enterprise account. The main acc...
Home -> Enterprise Screening -> General Questions
Why Am I Required to Upload Documents for the Credit Decision Report but not for the TransUnion Full Credit Report?
Landlords may receive the TransUnion Full Credit Report without uploading per...
Home -> RentPrep Screening
How do you Verify Employment for Self-Employed Tenant Applicants?
Our Income Verification report can be used to find out if a self-employed app...
Home -> FAQ's
Navigating the Best Package for Your Needs
Primary concern is credit history/financial responsibility & you do not mind ...
Home -> RentPrep Screening
Tenant Applicant Did Not Provide SSN (Social Security Number)
If your tenant refuses to provide their social security number, you can order...
Home -> FAQ's